CDI Finance Contact Details
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CDI Payment Options
Paying for your membership, event booking, or purchase couldn't be easier. We provide a variety of payment methods to give you flexibility and convenience, allowing you to choose the option that works best for you.
Payment Options
We offer a range of secure and convenient payment options to make managing your purchases and memberships as simple as possible. Please review the methods available below and choose the option that best suits your needs.
By setting up a payment plan with the CDI through one of our payment providers, you confirm that you have read and understood our Terms & Conditions.
Direct Debits
We accept Direct Debit (DD) for membership payments, including one-off payments and instalment plans. Please note that Direct Debit administration fees apply.
Once you have received your invoice, please email our Finance Team at [email protected]. We will amend the invoice and send you a link to set up your Direct Debit through our payment provider, GoCardless.
Individual Membership
Individual Membership
- First payment: £36.00
- Monthly payments: £11.00
- First payment: £37.50
- Monthly payments: £12.50
If you would like to pay your membership renewal by Direct Debit, please email our Finance Team at [email protected] with your membership number in the subject line. We will then provide you with details of how to set up your Direct Debit plan via our payment provider, GoCardless.
Individual Membership Renewal
Please note: An interim payment may be required to align your Direct Debit plan with your membership renewal date. This payment will be made via a secure Worldpay payment link.
Individual Membership Renewal
- Membership fee: £120 – DD Admin fee: £12 - Total payable: £132
- Instalments: 12 × £11.00 per month
- Membership fee: £140 - DD Admin fee: £10 - Total payable: £150
- Instalments: 12 × £12.50 per month
Please note: An interim payment may be required to align your Direct Debit plan with your membership renewal date. This payment will be made via a secure Worldpay payment link.
- Direct Debits are processed through our payment provider, GoCardless.
- Direct Debit payments are only available for membership payments.
- Direct Debit plans are payment plans and are not monthly memberships. Your membership remains a 12-month membership.
- If your membership includes free months, these will be applied after you have paid for 12 months of membership. Your Direct Debit payments will then be paused for the applicable free period before automatically resuming as normal.
- You will receive an email notification from GoCardless when a payment plan or one-off payment is first set up, renewed, or processed.
- Direct Debit payments will appear on your account as GCL (GoCardless), our Direct Debit payment platform.
- You will receive a receipt from the CDI after your first payment and again after your final payment of your 12-month renewal.
- If you receive an email stating that your subscription has ended, finished, or been cancelled, this refers only to your Direct Debit payment schedule and does not mean that your CDI membership has ended.
If a Direct Debit payment fails:
- We will issue a secure card payment link by email for the outstanding payment.
- If payment is not received by the end of the month in which the payment failed, your account status will be changed to Pending Payment.
- All membership services will be suspended until the outstanding payment has been received and processed.
- The CDI reserves the right to cancel a Direct Debit plan if two or more payments fail. An invoice for the outstanding balance will then be issued.
If you cancel your Direct Debit before all payments have been made, you will be invoiced for the outstanding membership balance.
If you wish to rejoin after cancelling, any remaining balance and/or applicable rejoining fee will be required before your membership can be reinstated.
If you wish to rejoin after cancelling, any remaining balance and/or applicable rejoining fee will be required before your membership can be reinstated.
Bank Transfer (BACS)
We accept bank transfer payments for membership feese. Please ensure that your membership number or invoice reference is included with your payment to help us allocate it correctly.
When making your payment, please ensure you include:
- Your membership number and/or invoice number
- Your full name
Bank: Lloyds Bank
134 High Street, Stourbridge, West Midlands, DY8 1DS
134 High Street, Stourbridge, West Midlands, DY8 1DS
- Account Name: Career Development Institute
- Sort Code: 30-98-21
- Account Number: 25337168
- IBAN: GB93 LOYD 3098 2125 3371 68
- SWIFT/BIC: LOYDGB21352
- Where possible, always include an invoice number or membership number as the payment reference.
- Remittance Advice should clearly state the reference used on the payment.
- Purchase Orders must be arranged by the member where required.
Payments received without clear referencing will be placed into unallocated funds. This may result in:
- Memberships being suspended or cancelled
- Services being delayed
- Bookings being cancelled until the payment can be identified.
Card Payments
We accept major debit and credit cards for membership fees and other CDI services. Card payments can be made quickly and securely through our online payment system, Worldpay.
On request, we can provide you with a secure payment link through our card payment provider, Worldpay. To request a secure payment link, please email [email protected] with the following information:
- Your membership number
- Your invoice number
- The email address you would like the payment link sent to, if this is different from the email address registered on your account
The CDI uses several services to process payments, including;
Any payments taken through the website will be taken via Paypal. Any payments taken through our events platform, Zoho Backstage, will be taken via Stripe.
- Worldpay
- Stripe
- PayPal
Any payments taken through the website will be taken via Paypal. Any payments taken through our events platform, Zoho Backstage, will be taken via Stripe.
Once your payment has been completed, we will receive confirmation from Worldpay.
Your payment will then be processed and allocated to your account on the next working day.
Please note that all payments are processed the next working day.
Your payment will then be processed and allocated to your account on the next working day.
Please note that all payments are processed the next working day.
Refunds
Unless otherwise stated, refunds are only available in accordance with applicable UK consumer rights and our terms and conditions.
If a refund is approved, members will be required to complete and submit a secure online form providing their bank details.
Once we have received the completed form, the refund will be processed within 1–3 working days.
