CDI guidelines in using AI and chatbots in careers
The paper outlines the nature of chatbots as well as some of the terminology used when discussing new technology. It then explores the benefits of using a chatbot in providing careers services along with health warnings.
Ethical considerations include transparency – ensuring users of chatbots are aware of the consequences of interacting with AI – and privacy and protection of data. As with all transformative technology, AI and chatbots have the power to be beneficial and problematic, depending on how we use them.