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Welcome to the #CDIBigListen.

As a CDI member, each year you’ll receive two invitations to take part in #CDIBigLIsten surveys. One will seek are your views on being a member of the CDI, our services and support, and the other asks about your experience working in career development and the key issues you face in your work.


Why is this important?

Understanding the needs of our members is vital to guide our work on behalf of members and the profession. By completing the surveys you enable us to;

  • Develop future services and support that meet members’ needs
  • Focus action on the key issues facing the profession
  • Influence policy so you can best support your clients

All the surveys are anonymous as we seek feedback that is open and honest. We’ll share the key findings from each survey on these pages and in the CDI’s Career Matters magazine.


#CDIBigListen 3: May 2022 – now open

All members will receive an email invitation to take part in the next #CDIBigListen survey. We would like to gather your views of being a CDI member and the support we provide. The feedback from 550 members in last year’s survey helped inform the CDI’s 2025 strategy, our decision to stick with online training and events and the initiation of the digital transformation programme.

This year’s survey includes questions from the CDI’s Professional Standards Committee on the Code of Ethics and ethical practice, to understand how we can better support members in applying the principles.

Please do take the time to complete the survey and add your voice. It is only by hearing your views that we can continue to add value as your membership body.

The survey closes on Monday 6th June so please complete yours by then.


#CDIBigListen #2: profession benchmark (November 2021)

Our second survey focused on your views of working in the career development profession, as well as capturing information on pay and benefits to help us identify the key issues and  inform our work in this area.

 We had 259 responses  to the survey, giving valuable insight into working in the careers profession. Of these 189 people completed the questions about pay, allowing top-line analysis but not enough detail to analyse the pay issues at a more granular level. We are already looking at other sources of information to expand this.

 The responses highlighted the pride among careers professionals in the value their work adds, yet they feel it is poorly understood and is undervalued by government, employers and the public. 28% of respondents said they were likely to leave within two years, with 40% of those saying it was due to poor pay and 33% looking towards retirement.

 The results are summarised in the January 2022 edition of Career Matters and in the attached #CDIBigListen November 2021 summary


#CDIBigListen: CDI benchmark (July 2021)

Thank you to the 550 members who responded to our first #CDIBigListen survey, our largest ever response to a member survey!

This first survey focused on your views of being a CDI member, the services and support we provide and how you perceive the CDI. The results are summarised in the October 2021 edition of Career Matters and in the attached #CDIBigListen July 2021 summary.

Your feedback was very positive, with lots of support for the CDI and the many services we offer. It also identified some key areas where we need to do more – making it easier to access and use our services, improving our digital capability and championing career development with the public and employers. These insights have fed into the development of the CDI’s 2025 strategy as well as our plans to continue to drive greater benefit for members.