Engaging the Disengaged - Scotland

Friday 20th April 2018

University of the West of Scotland, Paisley Campus, Scotland

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Engaging disengaged clients is always a challenge. This training course will explore three major themes:

  • why clients, particularly adult clients, may not be interested in careers guidance and how we might advocate more effectively for our profession
  • methods of engagement that practitioners can use, other than face to face meetings, and how these can be used effectively (e.g. Skype, telephone and email)
  • how digital literacy and "digital inequalities" impact on client engagement with careers services and resources

Learning Outcomes

By successfully participating in this training course you will achieve the following learning outcomes:

  1. Improve your understanding of client context, and why clients may be disengaged
  2. Improve your knowledge of how to advocate for the profession
  3. Identify a range of methods for engaging clients
  4. Improve your understanding of how to use alternative methods for engaging clients  
  5. Improve your understanding of how digital literacy impacts on client engagement with services and resources

Target Audience

Although the course has been designed with career advisers, career coordinators, and career leaders in mind, it will be of value to anyone working with young people and adults in a careers, enterprise and employability context.

Speaker Bio

Dr Marjorie McCrory is Programme Leader and Lecturer on the MSc Career Guidance and Development programme at the University of the West of Scotland. Marjorie coordinates the Career Related Policy module and the programme’s practice modules (Models of Professional Practice and Career Coaching and Development) as well as supervising Masters and PhD research students. Marjorie has worked in guidance roles in HE, as an academic development consultant and lecturer in HE and FE, and as a research training consultant. Her research interests include education for professional practice, professional identity and transitions, and contemporary HE policy and practice.

Emma Bolger is a lecturer in Career Guidance and Development at the University of the West of Scotland. On the MSc in Career Guidance and Development she coordinates modules in Career Development Theory, Reflective Practice and Labour Market Studies and supervises masters research dissertations. She is a Fellow of the Higher Education Academy and has worked in higher education careers, development and teaching roles since 2004. Her research focuses on equality and inclusion in career development and career decision making processes. Emma’s website is www.emmabolger.co.uk and she is on twitter as @bolger_emma

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