Approaches to supporting staff to embed a coaching approach when delivering CIAG services (Free Webinar)

Tuesday 15th May 2018 15:15 - 16:15

Overview

Skills Development Scotland has invested heavily in supporting staff to develop a coaching approach when working with customers. This session will highlight the training, support and resources that have been developed to enable this with particular focus on one area of development:  The use of peer to peer learning and reflection.

The session will take participants through the concept of professional practice coaches, introduce bespoke coaching reflective practice materials and allow them to participate in a facilitated reflective discussion. 

Webinar Presenter: Greg Hiddleston & Peter Chambers

Upcoming Dates for this event